Return & Refund Policy
1. Eligibility for Returns
Returns are accepted within thirty (30) days of the original purchase date only under the following conditions:
Opened or used items are strictly non-returnable and non-refundable under all circumstances, except where required by applicable law.
Proof of purchase is required for all return requests.
2. Non-Returnable Items
The following items are final sale and not eligible for return or refund:
We reserve the right to refuse any return that does not comply with this policy.
3. Return Window
All return requests must be initiated within thirty (30) days of delivery.
Requests submitted after this period will not be approved.
4. Return Shipping & Fees
Domestic (U.S.) Returns
Return shipping labels may be provided once return has been approved for damaged and defective items. Buyer is responsible for return all shipping costs unless otherwise stated once a return has been approved.
International Returns
Customers are solely responsible for arranging and paying all return shipping costs, including duties, taxes, or customs fees.
5. Damaged, Defective, or Incorrect Items
Customers must inspect orders immediately upon delivery.
If an item arrives damaged, defective, or incorrect, you must contact us at
Contact@calming-corner.com within a reasonable timeframe so the issue may be evaluated.
Failure to report damage in a timely manner may result in denial of the return.
6. Return Authorization Required
All returns require prior authorization.
To request a return, contact Contact@calming-corner.com.
If approved, you will receive return instructions and, where applicable, a return shipping label.
Unauthorized returns will not be accepted, and the customer will be responsible for all associated shipping costs.
7. Refund Processing
Approved returns will be inspected upon receipt.
If approved:
If more than fifteen (15) business days have passed since approval, contact Contact@calming-corner.com
8. Exchanges
We do not offer direct exchanges.
To receive a replacement, customers must return the eligible item and place a new order after approval.
9. Chargebacks & Dispute Resolution
By completing a purchase, the customer acknowledges and agrees to this Return & Refund Policy.
Chargebacks or payment disputes submitted without first contacting our support team may result in delayed resolution or denial.
We reserve the right to dispute chargebacks that do not comply with this policy.
10. Policy Modifications
We reserve the right to update or modify this policy at any time without prior notice.
The policy in effect at the time of purchase shall apply.